by David Lively | About Retail, Blog
From the 1998 Matt Damon and Ed Norton movie “Rounders,” about the underground poker world of Boston, we can take to heart one of the best business quotes of all time: “A lion survives by being a lion and a mouse by being a mouse.” It seems...
by David Lively | Blog, Communication, Family Business, Products, Retail Idioms
“There’s no place like home… there’s no place like home.” If you keep up with our posts at The Lively Merchant, you’re likely in retail. You make a living selling stuff for your customer to put in her abode. What do you really know about...
by David Lively | Blog, Communication, Products, Retail Idioms
Your customer loves Wal-Mart. Well, she likes the idea of Wal-Mart, even if she doesn’t like the company. She likes getting groceries and greeting cards, toys and toiletries, sporting goods and sportswear all at one place. Say what you will, Wal-Mart does offer...
by David Lively | Blog, Generations
What is culture? How does it play out in family business? A culture can be defined by four foundational stones. They are artifacts, perspectives, values, and assumptions (Schein 1985, Dyer 1986) and on these, researchers agree. I’m wondering how you may view...
by David Lively | Blog, Communication, Family Business, Retail Idioms
“Choosy Moms choose ________.” “When you care enough to send the very best.” “Quality is Job 1.” Feeling adrift in a sea of selection on the showroom floor, a recognized brand is like a life raft to your customer. It’s like...