by Amy Lively | Blog, Communication, Family Business, Retail Idioms
You expect the rep to pick up the dinner tab. You expect your kids to get good grades. And sometimes they let you down. Not to say anything bad about your mother, but we’re only human, right? It’s somehow even more disappointing when our unmet expectations...
by David Lively | Blog, Communication, Family Business, Personality Type
“The brain has three natural roadblocks that stand in the way of truly innovative thinking: 1. flawed perception 2. fear of failure 3. the inability to persuade others.” – Dr. Gregory Berns, neuroscientist, psychiatrist, and Distinguished Chair of...
by David Lively | Blog, Communication, Generations, Personality Type
The language of the left brain is logical. The educational system in the United States has effectively taught generations of left-brained thinkers. However, studies have shown that children loose a large percentage of their creativity between ages 5 and 7. Things like...
by David Lively | Blog, Communication, Family Business
Today I spoke to retailers at the High Point furniture market. We discussed the two types of customers. They are transactional and relational. I’m often asked, “Which one is best?” Or, “How do I attract this type or that?” There’s...
by David Lively | Blog, Communication, Family Business
If you’re in High Point, come find out what’s working for other retailers during this “economic downturn” tomorrow at 2:30 pm in the 12th floor resource center. There are actually six things- no, seven things your family business can do in a...